Cancellation Policy
How cancellations and refunds work for our projects and monthly services.
1. Cancelling a Project
To cancel a project or service, please email info@swift4tech.com with your request. Cancellation takes effect from the date we receive your written notice.
2. Before Work Starts
If you cancel before we have started work, your deposit will be refunded, less any third-party costs already paid on your behalf, such as domains or licences.
3. After Work Has Started
Once design or development has begun, the deposit is non-refundable. If you cancel part-way through, you will be invoiced for the work completed up to the date of cancellation, and any amount paid beyond that will be refunded.
4. Monthly and Recurring Services
SEO, social media, maintenance and management services can be cancelled with 30 days’ written notice. Fees already paid for the current month are not refunded for partial months.
5. Advertising Spend and Third-Party Costs
Advertising budgets paid directly to platforms such as Google or Meta, and fees for domains, hosting, plugins, stock assets and similar third-party items, are not refundable by us.
6. Refund Requests
If you are unhappy with a delivered service, tell us within 7 days of delivery. We will review your request and reply within 7 business days, and we will always try to fix the issue first. Approved refunds are returned to the original payment method.
7. Our Right to Cancel
We may cancel a project if payments are overdue, materials are not provided for an extended period, or the work would break the law or a platform’s rules. In that case, we will refund any amount paid for work not yet delivered.
8. Contact Us
Swift4Tech
Email: info@swift4tech.com
Phone / WhatsApp: +92 307 5916407
US Office: 313 Cedar Crk Rd, Franklinton, NC 27525, United States
Head Office: Office No. R-247, Ground Floor, Green Park City, Karachi 75850, Pakistan